See your browser’s documentation for specific instructions. Headphones areplugged into the rearaudio output connector. Check product documentation formemory support information. This process can take several minutes depending on the number of warranties being checked. The Test Log displays all tests that have been executed, the number oftimes of execution, the number of times the test failed, and the time ittook to complete the test. Press the Num Lock key. The list of recommended drivers for your product has not changed since the last time you visited this page.

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HP Compaq dc Convertible Minitower PC : Troubleshooting Guide

Wrong memorymodules were used inthe upgrade or memorymodules were installedin the wrong location. Please enter a Product Number to complete the request. The drive letter after thelast physical drive is notavailable. Minittower the rear one work?

The system is trying tostart from a diskette thatis not bootable. Answered on Oct 08, Beepsstop after fifth iteration butLEDs continue flashing.

Plug the headphones into theheadphone connector on the front ofthe computer. Any warranty support needed would be completed by the reseller that sold the product. I can put it and how much mega bytes can the computer scare? Turn on the monitor and check thatthe monitor light is on.


Troubleshooting Without Covertible Audio ProblemsIf the computer has audio features and you encounter audio problems,see the common causes and solutions listed in the following table.

The computer shouldstart up. If a PCI expansion card was recentlyadded, remove it to see if the problemremains. Answered on Sep 04, Printer is not turned onand online. The system will boot to the CD.

Please use the product number and serial numbers of the new product to validate warranty status. Use a utility to locate and blockusage of bad sectors.

HP Customer Support – Software and Driver Downloads

New network card may bedefective or may not meetindustry-standardspecifications. Lower the display resolution forthe current application or consultthe documentation that came withthe application for suggestions onhow to improve performance byadjusting parameters in theapplication.

Solving Front Panel Component Problems. Posted on Nov 07, Be the first to answer. Javascript is disabled in this browser. If you desire to have the diagnostic test for a specified timeperiod, enter the amount of time in minutes.

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Europe, Middle East, Africa. The Virtual Agent is currently unavailable.

Verify monitor is attached and turnedon. See your browser’s documentation for specific instructions.

What’s missing? Tell us about it.

Check that the voltage selector,located on the rear of the powersupply on some models, is set tothe appropriate voltage. Media has beeninserted upside down. Remove the diskette from the diskettedrive. The system willautomatically create an html file that has the same appearance as theinformation displayed on the screen.

The cable connectionsare not correct. Product sold without warranty: You may also determinewhether the test passed or coompaq.